Effective Date: April 9, 2026
By accessing or purchasing from 3R Simworks (“we,” “us,” or “our”), you agree to the following Terms of Service. These terms outline how our website and products may be used and help protect both you and our independent fabrication shop.
Independent Fabrication Brand
3R Simworks designs and fabricates its products independently in Canada.
All structural and fabricated components are manufactured in‑house, using Canadian steel.
Certain other elements—such as wheels, adjusters, screws, bolts, and other accessory hardware—are sourced from reputable suppliers and may originate outside Canada.
All products are built in small batches with fabrication‑truthful processes. Availability may vary based on material supply, production scheduling, and batch size.
Use of the Website
You agree to use our website responsibly and for lawful purposes only.
You may not:
- Interfere with website functionality or security
- Use automated tools to scrape or collect data
- Misrepresent your identity when contacting us or placing an order
We may restrict access to the website if misuse is detected.
Product Information
We make every effort to present product details, specifications, and images accurately.
Because our products are fabricated in small batches:
- Minor variations in finish or material characteristics may occur
- Lead times may shift based on fabrication workflow or supply availability
These variations are normal within fabrication‑truthful manufacturing.
Orders and Payments
When placing an order, you agree that:
- All information provided is accurate
- You are authorized to use the payment method submitted
- Orders may be accepted or declined at our discretion
Orders may be delayed or cancelled if:
- Materials become unavailable
- Fraudulent activity is suspected
- The order cannot be fulfilled as described
If an order cannot be completed, we will contact you using the information provided at checkout.
Shipping
Shipping timelines, carriers, and region‑specific details are outlined in our Shipping Policy:
https://3rsimworks.com/shipping
Once an order leaves our shop, responsibility for transit lies with the carrier.
We will assist with carrier investigations if issues arise.
Returns & Refunds
We accept returns on products that are unused, undamaged, and still in their original packaging.
To request a return, contact us within 14 days of receiving your order. Returned items must be shipped back in the same condition they were received.
Customers are responsible for return shipping costs, including proper packaging to ensure the item arrives safely.
We do not accept returns or offer refunds for:
- Products that show signs of installation or use
- Damage caused by incorrect installation
- Damage caused by misuse, modification, or improper handling
- Normal wear and tear
- Items returned without original packaging or missing components
Approved refunds are issued once the product is received and inspected.
Warranty
Warranty details for specific products are provided on their respective product pages.
Warranty coverage does not apply to:
- Incorrect installation
- Misuse or abuse
- Modifications
- Normal wear from regular use
If you believe you have a warranty issue, contact us with photos and a description of the problem. We’ll review the information and determine the appropriate next steps.
3R‑2 Chassis warranty information is available at:
https://3rsimworks.com/3r-2-specifications
Cookies and Tracking Technologies
Information about how we use cookies and similar technologies is available in our Cookies Policy:
https://3rsimworks.com/cookies-policy
Intellectual Property
All designs, branding, images, product names, and written content on this website are the property of 3R Simworks.
They may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
By using our products, you agree that:
- Installation and use are your responsibility
- We are not liable for damage caused by improper installation, misuse, or third‑party modifications
- Our liability is limited to the amount paid for the product in question
Our products are intended for responsible use only.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
You can view it here: https://3rsimworks.com/privacy-policy
Changes to These Terms
We may update these Terms of Service to reflect changes in our operations, products, or legal requirements.
Updates will be posted on this page with a revised effective date.
Continued use of our website indicates acceptance of any changes.
Contact Information
For questions about these Terms of Service, you can reach us at:
info@3rsimworks.com
